Kanopi Studios

Drupal Camp Asheville 2021 Online Edition - July 8th-9th

Getting an angry wet cat to purr: turning an unhealthy client relationship into a productive one

Donna Bungard

High demands, high anxiety clients are a reality of agency life. Their stresses, deadlines, and sometimes lack of understanding of the technology can create tension and take a project (or the client relationship) off track. Together we’ll discuss common challenges and the strategies that satisfy the clients need while insulating your team; allowing them to be more effective.